How it works...
Just visit our getting started page and order a few dispensers to try out. Get them installed and see how your customers and employees like them. After testing them out, if you are not completely satisfied with them, just contact us and we can start the below return process.
STEP 1 We would like to try and understand why the units are not a good fit for your location and see if we can fix the problem. We are not going to give you a hard time here and force you to jump through a countless list of hoops; our main goal is to learn. If we cannot help, then we will email you a return label.
STEP 2 Box up the items and drop off the labeled box at any FedEx location.
STEP 3 Once we receive the items, we will process your full refund. This normally takes around one week after the return package is delivered to us.
Are there any exceptions?
We are not able to offer a 30-day money back guarantee on units that were damaged intentionally or vandalized. We also reserve the right to review the 30-day money back guarantee on a location by location basis; meaning we may offer your location a more tailored guarantee should it be needed. The offer is also void when in conflict or violation of any law or trade agreement. Also, in some states sales tax may not be refundable.